Bajibet Privacy Policy

1Introduction

This Privacy Policy describes how bajibet ("bajibet", "we", "us") collects, uses, stores, and protects the personal data of players who register and use the bajibet platform — including the bajibet website at bajibet.top and the bajibet mobile app.

Bajibet is committed to handling your personal data responsibly and transparently. This policy is written in plain English so that every player in Bangladesh can understand exactly what happens to their data when they use bajibet. If you have any questions about this policy that aren't answered here, contact bajibet support at [email protected].

By registering an account on bajibet, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2Data We Collect

Bajibet collects personal data in three ways: data you provide directly when registering or using the platform, data collected automatically when you use bajibet, and data received from third-party payment providers during transaction processing.

3How We Use Your Data

Bajibet uses your personal data for the following specific purposes. Data is never used for any purpose not listed here without your explicit consent.

• Account operation: To create and manage your bajibet account, process logins, and maintain your account settings and preferences.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain an accurate record of your transaction history.
• Identity verification (KYC): To verify your identity and age as required by anti-money laundering regulations and responsible gaming obligations.
• Customer support: To respond to your queries, resolve disputes, and provide assistance via live chat and email.
• Security and fraud prevention: To detect and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited conduct on the bajibet platform.
• Responsible gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so that bajibet can offer appropriate support tools.
• Legal compliance: To comply with applicable laws and regulations, including anti-money laundering obligations and responses to lawful requests from regulatory authorities.
• Platform improvement: To analyse usage patterns and improve the bajibet platform, fix bugs, and develop new features — using anonymised or aggregated data where possible.
• Marketing communications: To send you promotional offers and bonus notifications via email or SMS, but only if you have opted in to receive such communications. You can opt out at any time.

4Legal Basis for Processing

Bajibet processes your personal data on the following legal bases:

• Contract performance: Processing your data is necessary to operate your bajibet account and provide the services you have signed up for — including processing deposits, withdrawals, and gameplay.
• Legal obligation: Bajibet is required by law to collect and retain certain data for anti-money laundering compliance, identity verification, and regulatory reporting purposes.
• Legitimate interests: Bajibet has a legitimate interest in detecting and preventing fraud, securing the platform, and improving its services — provided these interests do not override your privacy rights.
• Consent: For marketing communications and non-essential cookies, bajibet relies on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5Data Sharing

Bajibet does not sell your personal data. Bajibet may share your data with the following categories of third parties, strictly for the purposes described in this policy:

• Payment providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposit or withdrawal transaction. These providers have their own privacy policies governing how they handle your data.
• Identity verification services: Third-party KYC providers may process your identity documents to verify your age and identity. These providers are contractually bound to handle your data securely and use it only for verification purposes.
• Game software providers: Game providers whose titles are available on bajibet may receive anonymised gameplay data for the purpose of game performance monitoring and RNG certification. They do not receive your personal identity or payment data.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection providers who support the operation of the bajibet platform. All such providers are bound by data processing agreements.
• Regulatory and law enforcement authorities: Bajibet will disclose personal data to regulatory bodies or law enforcement agencies where required to do so by applicable law, court order, or regulatory direction.

6Cookies and Tracking Technologies

Bajibet uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help bajibet recognise you, remember your preferences, and understand how you use the platform.

• Essential cookies: Required for the bajibet platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience on bajibet but are not strictly necessary.
• Analytics cookies: Help bajibet understand how players use the platform — which pages are visited most, where players encounter problems, and how navigation flows work. This data is aggregated and anonymised.
• Marketing cookies: Used to deliver relevant promotional content to you on the bajibet platform. These are only set with your consent.

You can manage your cookie preferences at any time via the cookie settings panel on the bajibet website. Note that disabling non-essential cookies may affect some features of the platform.

7Data Security

Bajibet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.

• All data in transit between your device and bajibet's servers is encrypted using TLS 1.2 or higher.
• Sensitive data stored on bajibet's servers — including identity documents and financial records — is encrypted using AES-256 encryption at rest.
• Access to personal data within bajibet is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational need can access player data.
• Bajibet conducts regular security audits and penetration testing to identify and address vulnerabilities in its systems.
• All bajibet staff who handle personal data receive regular data protection training.
• Bajibet maintains an incident response plan to ensure rapid and effective action in the event of a data breach.

8Data Retention

Bajibet retains your personal data for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The following retention periods apply:

• Account data: Retained for the duration of your active bajibet account and for 5 years after account closure, as required by anti-money laundering regulations.
• Transaction records: Retained for 5 years from the date of each transaction, in line with financial record-keeping requirements.
• Identity verification documents: Retained for 5 years after account closure or the completion of the KYC process, whichever is later.
• Customer support communications: Retained for 2 years from the date of the last communication.
• Technical and usage data: Retained for 12 months, after which it is anonymised or deleted.
• Marketing consent records: Retained for as long as you remain opted in, plus 1 year after opt-out to demonstrate compliance.

After the applicable retention period, your personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to you as an individual.

9Your Privacy Rights

As a bajibet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact bajibet support at [email protected]. Bajibet will respond to all data rights requests within 30 days.

• Right of access: You have the right to request a copy of the personal data bajibet holds about you, along with information about how it is being used.
• Right to rectification: If any of the personal data bajibet holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly in your bajibet account settings.
• Right to erasure: You have the right to request that bajibet delete your personal data. This right is subject to bajibet's legal obligations — for example, bajibet cannot delete transaction records that it is required by law to retain.
• Right to restrict processing: You have the right to request that bajibet restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to data portability: You have the right to receive a copy of the personal data you have provided to bajibet in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to bajibet processing your personal data for direct marketing purposes. You can opt out of marketing communications at any time via your account settings or by contacting support.
• Right to withdraw consent: Where bajibet processes your data on the basis of consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

10Children's Privacy

Bajibet is strictly an 18+ platform. Bajibet does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the bajibet platform in any way.

If bajibet discovers that it has inadvertently collected personal data from a person under 18, it will immediately close the account, delete the data, and return any deposited funds to the payment source. If you believe that a person under 18 has registered on bajibet, please contact bajibet support at [email protected] immediately.

Bajibet uses age verification checks during the registration process and may request proof of age at any point during a player's use of the platform to ensure compliance with this policy.

11Changes to This Privacy Policy

Bajibet may update this Privacy Policy from time to time to reflect changes in its data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on the bajibet website with a revised "last updated" date at the top of this page.

For significant changes that materially affect how bajibet uses your personal data, bajibet will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of bajibet after any changes to this policy constitutes your acceptance of the updated policy.

Bajibet encourages you to review this Privacy Policy periodically to stay informed about how your data is being handled. If you have any concerns about changes to this policy, contact bajibet support at [email protected].

12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bajibet handles your personal data, please get in touch with the bajibet support team. The team is available 24 hours a day, 7 days a week.

• Live chat: Available directly within your bajibet account — the fastest way to reach the team.
• Email: [email protected] — for formal data rights requests and privacy-related correspondence.
• Website: bajibet.top